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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ShinjiImpulseRS

October 18, 2025

5  out of  5
rating by ShinjiImpulseRS
"Lisa Davis was excellent, she has been super helpful and always upbeat since we first started working with her 5 years ago"
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Liajuju

October 9, 2025

5  out of  5
rating by Liajuju
"RAMIZA, Helped me with my insurance and my vehicle that's being fixed. Great costumer service. Very nice 👌🏽"
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Empriss Woke

October 9, 2025

5  out of  5
rating by Empriss Woke
"Amazing customer service . Very quick process and very well mannered.:)"
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Juanita Evans

October 7, 2025

5  out of  5
rating by Juanita Evans
"I would give this a 10/10!! My representative was absolutely amazing and went up and beyond to make sure I had the best coverage possible with a great price!!!! Abigail, you were amazing and I appreciate the hard work you put in for me. 🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽"
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Juan O.

October 3, 2025

1  out of  5
rating by Juan O.
"Decided a few years back to switch over from Allstate after 15+ years and give this office a chance. I highly recommend staying away and it was the biggest mistake ever. Lackadaisacal attittude by much of the staff. Example and this should have been a warning, when we needed to provide photos for the initial inspection, I followed precisely what was needed. All of a sudden the photos and documents they claimed could not be found in their system. After 5 weeks of back and forth they admitted it was one of their "new" employee that placed it in the wrong place. I actually received notification they were dropping me because of their error. This was one of three issues I've had with them over the few years I was with them. Now the latest is I have moved over to another company and requested cancellation. I am being told I need to provide data from my new company to them? Why? What does it matter to you if I have insurance or not, or where we moved to? Funny how Allstate and a State Farm branch here in Florida did not ask for any documentation to cancel. And BTW I had to follow up for 2 days on the requested cancellation. UPDATE: i CANCELLED THIS POLICY OVER 2 WEEKS AGO AND I AM STILL RECEIVING REQUEST FOR PAYMENT. WHEN I REACHED OUT TO THE OFFICE VIA EMAIL THIS IS WHAT I RECEIVED: Hey Juan, The policy is in process of cancellation . The tentative review date is 10/04/2025 ~ 10/09/2025 and that can continue to get pushed out, unfortunately. You will continue to get “payment due notifications” until the cancellation processes. You can ignore the notifications. Everything is in the works. In comparison another local State Farm office, cancelled my other policy in the matter of 1 day."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Matt Babcock

October 2, 2025

5  out of  5
rating by Matt Babcock
"I have been with state farm for close to a decade, and I cannot thank Kim Ward enough for being the absolute best, most helpful, informative, agent I have had. She is a wealth of information and genuinely does absolutely anything she can to help, from policy inquiry; to updates when new deals and or savings arrive."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jolie Hamner

October 2, 2025

5  out of  5
rating by Jolie Hamner
"I spoke with Romnee today. She was very helpful and considerate to my issues. She is very knowledgeable and attentive. Thank you for your help."
We responded:
"Thanks for placing your trust in us, Jolie!"
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R Kebe

October 2, 2025

5  out of  5
rating by R Kebe
"Great service as always and a pleasure to work with. thank you Romnee."
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Susan Greenspan

October 2, 2025

5  out of  5
rating by Susan Greenspan
"Romnee was super helpful in getting my auto policy set up. Friendly, easy to work with, and made the process quick and stress-free. Highly recommend!"
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Addriene Monae

October 1, 2025

5  out of  5
rating by Addriene Monae
"Excellent service from Romnee at State Farm—friendly and swift in addressing my inquiry. While I usually ask for Edgar due to habit, it’s reassuring to have Romnee and the team as capable alternatives. This location demonstrates a strong, welcoming staff."
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Darren Robinson

October 1, 2025

5  out of  5
rating by Darren Robinson
"Spoke with Romnee regarding switching my policy to State Farm. She was very articulate and professional. She went over my options throughly and let me know about my coverage and the choices i have. I truly appreciate her assistance. She didnt talk to me as a typical sells person."
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Anissa Calderon

October 1, 2025

5  out of  5
rating by Anissa Calderon
"Romnee is the reason why I stay with State Farm insurance..She handles everything situation professionally. Never had a problem conducting business with Romnee."
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Jenn Pinzon-Orellana

September 30, 2025

5  out of  5
rating by Jenn Pinzon-Orellana
"Lisa Davis is so very helpful! She willingly helps and follows up to make sure you don’t need anything else. She is always looking out for your best interest and diligently works hard so you are taken care of. She truly care and will fight so that you have the best possible results."
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Bryon Basement Transformer

September 30, 2025

5  out of  5
rating by Bryon Basement Transformer
"My agent, Lisa was very accommodating. It was quite a long process in us trying to decide which insurance to get. Lisa was very patient and helped us every step of the way. I just wish we had more things we could insure."
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Israel Calvillo

September 30, 2025

5  out of  5
rating by Israel Calvillo
"I have had my insurance with them for almost 6 years. Lisa Davis is very patient and helpful, she always answer my questions and help me through the phone when I need it. Thank you Lisa you are awesome! Recommended"
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Tee

September 29, 2025

5  out of  5
rating by Tee
"Very reasonable and polite and did what I asked them to do for my insurance for Truck Rather respectful and nice cause I only drive 50 miles not even a day so I got my policy changed to lower Cause I stay in the house a couple days I don’t always drive every day. Thank you so much. I appreciate it."
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W F

September 29, 2025

5  out of  5
rating by W F
"Eric and Griffen in Port Jervis are the best!"
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Tina Perkins

September 28, 2025

5  out of  5
rating by Tina Perkins
"Lisa Davis tools her time to answer all my questions, she is not about the sale, she is about the people, she really cares."
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Nick V

September 15, 2025

5  out of  5
rating by Nick V
"I have been with State Farm for over 25 years and I think Kim Ward has been my go-to the entire time...She always makes the time & helps me whenever I call....She goes above and beyond to explain and makes things clear, concise and seamless. Thanks Kim!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tony Rosario

September 3, 2025

5  out of  5
rating by Tony Rosario
"After several years with my insurance company I received a call from Lisa from State Farm she said she can get me a better rate for my policy and she was right with the same amount of money I was paying for my car insurance now I'm paying for three policies: renters, life and car, she did a great job."
We responded:
"We appreciate you sharing with us, Tony!"
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Bbnich

September 3, 2025

5  out of  5
rating by Bbnich
"I needed some assistance with Insurance documents for a motorcycle refinance. I spoke with Jackie Cid. She knew exactly what I needed and it was waiting in my inbox by the time I hung up the phone with her! That's amazing service! Thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sage G.

August 25, 2025

5  out of  5
rating by Sage G.
"Lisa Davis at James Demmer State Farm is amazing! She has gone above and beyond to help me with my car insurance, always taking the time to explain things clearly and make sure I had the best coverage. Lisa is knowledgeable, responsive, and truly cares about her clients—I feel completely confident knowing she’s on my side. If you want an insurance specialist who puts clients first, Lisa is the one!"
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Rodger Williams

August 23, 2025

5  out of  5
rating by Rodger Williams
"I've been with another insurance company for a long time, but decided to look at a few other options, coverage and pricing. I was shocked to find how much more my current provider was charging me. My new agent Mariel was so helpful and explained all the details, while answering all my specific questions, and put together a great policy that fit my needs at State Farm. I highly recommend working with this company, and so far has been excellent!"
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steph jackson

August 22, 2025

5  out of  5
rating by steph jackson
"Romnee was great and knowledgeable she worked out a great insurance quote and offered me additional coverages that I wasn’t aware of gaining thank you romnee"
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Tina Cassel

August 20, 2025

5  out of  5
rating by Tina Cassel
"Ms Rosas did a great job very professional and very helpful. She Was able to give me a better rate for my auto insurance renters insurance and I signed up for life insurance. Great job Ms Rosas!"