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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alijah

March 8, 2025

5  out of  5
rating by Alijah
"Lisa’s help was far beyond the expectation. We will continue to refer as many as we can. She was very professional, thorough, kind, and very funny. Answered all questions, I highly recommend 10/10 compared to none. Thank you again for your service Lisa, much appreciated 😊"
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Frank Sanchez

March 1, 2025

5  out of  5
rating by Frank Sanchez
"Edgar was a kind and professional agent when we spoke and he helped me a lot with my policy."
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Rebecca Holzhauer

March 1, 2025

5  out of  5
rating by Rebecca Holzhauer
"Ramiza was really helpful! She helped me review coverages and was really patient answering my questions! Would definitely recommend working with her :)"
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Heather Cox

February 28, 2025

5  out of  5
rating by Heather Cox
"Michael Somer was the most helpful agent when getting me the right insurance policy!! He answered all my questions thoroughly and explained what all would be covered in case of an accident! Michael was super professional & I would recommend him to anyone who’s looking for a great insurance policy!!!"
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Stef E.

February 28, 2025

5  out of  5
rating by Stef E.
"Great experience and great service! Michael Somer was super helpful and answered all my questions and concerns. I highly recommend this office and dealing with Mike if you can!"
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joham sanchez

February 28, 2025

5  out of  5
rating by joham sanchez
"Edgar Sanchez was very professional and helped my uncle with car insurance. Very easy going."
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Jane Campbell

February 27, 2025

5  out of  5
rating by Jane Campbell
"Mariel is an amazing agent. Very knowledgable and thorough. She has a passion for insurance and helping customers get the best coverage."
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Sarah Schirrman

February 27, 2025

5  out of  5
rating by Sarah Schirrman
"Mariel Maia was an absolute pleasure to work with!"
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Shintele Lewis

February 26, 2025

3  out of  5
rating by Shintele Lewis
"Ramiza was pleasant and very helpful, she allowed me to voice my concerns and made a note to share with company. She is a very hard worker and should be recognized for doing so."
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Shannon Singer

February 26, 2025

5  out of  5
rating by Shannon Singer
"I had an excellent experience with Merial. She is professional and knowledgeable. Thank you for your help!"
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Melinda Miller

February 24, 2025

5  out of  5
rating by Melinda Miller
"Ideal Perez was very helpful and friendly with all my questions when I called James Demmer State Farm office. She also gave me options to lower my car insurance which I definitely appreciate!"
We responded:
"Thank you Melinda... We are glad Isela was able to help!"
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Michael J

February 20, 2025

1  out of  5
rating by Michael J
"Constantly getting bombarded with phone calls from this idiot. He doesn't leave messages so I blocked him."
We responded:
"Michael, Thank you for taking the time to share your feedback. I sincerely apologize for any frustration our communication may have caused you. It's never our intention to overwhelm our clients and I appreciate you bringing this to my attention. I would like to understand your concerns better and ensure that we are meeting your needs effectively. Please feel free to reach out to me directly at 845-344-3276 so we can address this issue and improve your experience with our agency. Thank you for your understanding and I hope to hear from you soon. Best Regards, James Demmer State Farm"
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Jillian Saufroy

February 19, 2025

5  out of  5
rating by Jillian Saufroy
"Abigail was patient and kind throughout our entire experience—which is telling considering we added things, removed things, etc. quite a few times! She worked with us to make sure we got the best deal and we are so appreciative."
We responded:
"Jillian, we are so happy to hear Abigail was able to help you!"
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Francisco Mundaray

February 15, 2025

5  out of  5
rating by Francisco Mundaray
"Ramiza was so patient with me throughout my homeowner policy, thank you very much for your help and being so professional,"
We responded:
"Francisco, We are happy to hear Ramiza was able to take care of your homeowners policy. Thank you for your kind words!"
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Gini F

February 14, 2025

5  out of  5
rating by Gini F
"Excellent service, knowledge and extremely helpful. Saved me alot of money"
We responded:
"Thank you Gini!"
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Guadalupe Basilis

February 12, 2025

5  out of  5
rating by Guadalupe Basilis
"Gracias Isela por el seguro de vida muy amable"
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Rosemarie Casteneda

February 12, 2025

5  out of  5
rating by Rosemarie Casteneda
"Had a great experience with Lisa! She made the process very easy and explained each step carefully. I feel more confident now and and very thankful to have had her help!"
We responded:
"Rosemarie, we are so happy Lisa was able to keep everything easy for you."
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Shakira Springer

February 11, 2025

5  out of  5
rating by Shakira Springer
"Romnee was excellent very professional and patient! Answered all my questions. Great experience happy to be apart of the State Farm family ! Thank you"
We responded:
"Shakira, thank you for recognizing Romnee's professionalism and patience."
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Jasmine Mirrow

February 10, 2025

5  out of  5
rating by Jasmine Mirrow
"Lisa is always ready to help and quick with responses. Helpful to work with and makes sure our coverage fits our needs. Thx!"
We responded:
"Thank you Jasmine! We are glad to hear Lisa was able to help you! James Demmer State Farm Middletown, NY"
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Brian Lattimer

February 7, 2025

5  out of  5
rating by Brian Lattimer
"Isela spent at least 6 total hours in one morning /afternoon going over all home life auto making sure she hit on everything and dumbed everything down so I could understand.... absolutely an insurance saint and would HIGHLY recommend everyone to sit down with her if you ever need anything insurance Thanks issy"
We responded:
"Thank you Brian... we are happy to hear Isela was able to take care of everything with you! James Demmer State Farm Middletown, NY"
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Merlinda Charles

February 6, 2025

5  out of  5
rating by Merlinda Charles
"Lisa is The Best Hands Down! She’s takes her time she walks you through everything and even explains everything to the T! Forever Grateful for her. Best Agent Ever!"
We responded:
"Thanks Merlinda! Lisa really is quite thorough! James Demmer State Farm Middletown, NY"
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Hunterroff27 Roff

February 5, 2025

5  out of  5
rating by Hunterroff27 Roff
"I have been a loyal State Farm customer with Kim Ward as my broker. She is amazing and always goes above and beyond. If you are thinking of switching contact Kim."
We responded:
"Thank you!"
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Brandon Milano

February 5, 2025

5  out of  5
rating by Brandon Milano
"Eric got my rates lowered, was very thorough and answered every question I had. Wonderful experience thank you."
We responded:
"Thank you Brandon! James Demmer State Farm Middletown, NY"
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BellaItalia Food Store

February 5, 2025

5  out of  5
rating by BellaItalia Food Store
"Lisa is a pleasure to work with! She's always there to help with any needs. Very professional and caring :)"
We responded:
"We are thrilled to hear how helpful Lisa is! Thank you. James Demmer State Farm Middletown, NY"
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Alexis Petty

February 5, 2025

5  out of  5
rating by Alexis Petty
"Lisa was a great help with my insurance needs. Thank you Lisa!!!"
We responded:
"Alexis, we are glad to hear Lisa was such a help! James Demmer State Farm Middletown, NY"