State Farm® Insurance Agent James Demmer

"Gracias por tu atención, y Isela Pérez"

"Lisa did an amazing job. She understood exactly what I needed and found an option that was even better than my previous insurance—with a rate 50% lower than what I used to pay. Thank you so much!"

"Thank you Lisa Davis for going above and beyond to help me. I appreciate your quick responses, clear communication, and the care you put into your work. Highly recommended!"

"This is not a State Farm is there like ads try to brain wash you with. I’m fed up of the lackadaisical attitude by the staff with some staff being downright rude. Owner Agent James Demmer is a mythical figure with NO interaction with the public he collects his Commissions from. Premiums continually go up despite age or no claims status. Deceptive policy practices has me at my last straw. Formal complaint has been filed."

"Gracias Isela Perez por su atencion que me dio muchas grasias."

"Lisa Davis is amazing, she was willing to take the time to explain the available policies and walk thru what mattered the most to me and made sure I had the best policy for my needs. she's always willing to take the time when I have a question about my policy. Customer service is always 6 out of 5 stars!"

"This office is an absolute gem. Used this office for all my insurance needs for the past 5 years and my experience has been phenomenal. They will go above and beyond for you. Just this week had a nightmare of an experience buying a new car. If it wasn't for both Ramiza and Mariel I would have literally lost my mind! They were absolute Angels who went above and beyond for me. Then today, on a Saturday, there was of course another issue, I called not expecting the issue to be resolved and not only did Mariel fix it, (she must have sensed the panic in my voice) she calmed me down and was very reassuring. Please Mr. Demmer give these ladies some recognition! The customer service is impeccable, something that is extremely important when it comes to insurance. If you need insurance or if your a state farm customer in the area, I'm telling you switch to this branch! I live almost an hour away from them and I wouldn't change them for the world! Keep up the awesome work!"

"When I purchased my Tesla, I discovered that my existing insurance provider quoted significantly higher rates for Teslas. In search of a more affordable and reliable option, I connected with Abigail. Despite my limited availability, she accommodated my schedule, communicating patiently via email until I was able to speak by phone. Abigail has consistently demonstrated professionalism, responsiveness, and genuine care. She continues to make herself available whenever I have questions, long after the initial policy was set up. Her expertise and dedication make her an exceptional representative in her field. I highly recommend her services."

"I had the pleasure of being assisted by Abigail, and I can honestly say it was the best service I’ve ever received. She was incredibly attentive, patient, and professional throughout the entire process. Abigail listened carefully to what I needed and offered me exactly the right solution — no pressure, no confusion, just genuine help. It’s rare to find someone so dedicated to providing excellent customer care. Thank you, Abigail, for making everything so easy and for going above and beyond!"

"Romney has been very helpful to us in any business we are doing with State Farm. She is an excellent representative of State Farm and vey knowledgeable in her area. We love dealing with her."

"State Farm is Amazing! Best Insurance Company Around Romney is Awesome, She Works With U, She's Gracias and Soo Sweet. Everyone is Awesome, If Ur Agent isn't Around Someone's Always Willing to Help You Thanks Everyone!!! I Highly Recommend James Demmer's State Farm In Middletown N.Y. 👍💪💯❣️"

"I want to give a 5 stars review to my insurance agent Lisa Davis, she’s beyond amazing, very helpful, she always explains everything to me. She’s just so kind and amazing!!"

"I was switching my insurance company to State Farm and Ramiza from this office made the process so easy and pain free."

"Lisa Davis is very knowledgeable, personable and patient. She took the time to explain my options and my policy to me, while also making the process seamless. She is probably the kindest insurance person I have ever talked to. I will stay with State Farm if I receive this kind of service."

"⭐️⭐️⭐️⭐️⭐️ Isela de State Farm brinda un excelente servicio al cliente. Siempre me a ayudado con mis dudas y preguntas con amabilidad y profesionalismo. Se nota que realmente se preocupa por ayudar y ofrecer la mejor atención posible. ¡Muy recomendada!"

"Eric was very helpful and answered all my questions"

"Isela Perez was very helpful in onboarding my vehicles and even set me up with life insurance at a great value, I will recommend her to people I know"

"James was able to give me a better price than the insurance I already had and with rental insurance included which wasn't part of my prior insurance package. He was able to do everything via text and email which worked well for me because my job does not allow for phone use. I am pleased with the purchasing process!"

"Lisa Davis was excellent, she has been super helpful and always upbeat since we first started working with her 5 years ago"

"RAMIZA, Helped me with my insurance and my vehicle that's being fixed. Great costumer service. Very nice 👌🏽"

"Amazing customer service . Very quick process and very well mannered.:)"

"I would give this a 10/10!! My representative was absolutely amazing and went up and beyond to make sure I had the best coverage possible with a great price!!!! Abigail, you were amazing and I appreciate the hard work you put in for me. 🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽"

"Decided a few years back to switch over from Allstate after 15+ years and give this office a chance. I highly recommend staying away and it was the biggest mistake ever. Lackadaisacal attittude by much of the staff. Example and this should have been a warning, when we needed to provide photos for the initial inspection, I followed precisely what was needed. All of a sudden the photos and documents they claimed could not be found in their system. After 5 weeks of back and forth they admitted it was one of their "new" employee that placed it in the wrong place. I actually received notification they were dropping me because of their error. This was one of three issues I've had with them over the few years I was with them. Now the latest is I have moved over to another company and requested cancellation. I am being told I need to provide data from my new company to them? Why? What does it matter to you if I have insurance or not, or where we moved to? Funny how Allstate and a State Farm branch here in Florida did not ask for any documentation to cancel. And BTW I had to follow up for 2 days on the requested cancellation. UPDATE: i CANCELLED THIS POLICY OVER 2 WEEKS AGO AND I AM STILL RECEIVING REQUEST FOR PAYMENT. WHEN I REACHED OUT TO THE OFFICE VIA EMAIL THIS IS WHAT I RECEIVED: Hey Juan, The policy is in process of cancellation . The tentative review date is 10/04/2025 ~ 10/09/2025 and that can continue to get pushed out, unfortunately. You will continue to get “payment due notifications” until the cancellation processes. You can ignore the notifications. Everything is in the works. In comparison another local State Farm office, cancelled my other policy in the matter of 1 day."

"I have been with state farm for close to a decade, and I cannot thank Kim Ward enough for being the absolute best, most helpful, informative, agent I have had. She is a wealth of information and genuinely does absolutely anything she can to help, from policy inquiry; to updates when new deals and or savings arrive."

"I spoke with Romnee today. She was very helpful and considerate to my issues. She is very knowledgeable and attentive. Thank you for your help."